Managed Services

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One of the key reasons for IT problems is that routine maintenance of IT infrastructure does not happen proactively and regularly. The only time IT infrastructure is attended to is when a severe problem has happened leading to huge support costs, even more expensive productivity losses and even possible loss of critical business data.

Managed Services from Netstraight can help you create a network that enables your IT infrastructure to adapt to rapidly changing business needs and emerging technologies. These services— planning, design, deployment and ongoing monitoring and management—help you provide the ubiquitous access to applications and data necessary to meet today’s business requirements. We use a vendor-neutral, consultative approach to help you navigate the available options and deliver a network that contributes optimally to meeting your business goals.

Increase the overall efficiency of your IT department and maintain a stable and reliable network environment with Managed Services. The solution includes hardware procurement, device availability, installation and notification SLAs, an integrated management infrastructure, reporting, managed implementation/test/turn-up, and ongoing management.

• Monitoring and management of all or part of your IT infrastructure
• Selectable Service level agreements (SLAs), simple contract and terms and conditions
• Customized alerts that are triggered by incidents
• Reporting of IT environment with real-time access and historical data
• Proactive management of network performance management with network monitoring solution
• Expertise available on tap to implement and manage your solution
• Single point of contact for support issues

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